INTRODUCTION
All members of the Hypnotherapy Association are required to abide by the HA's Code of Ethics and Practice as published on this website. Complaints against HA members are very rare. Any complaint is investigated by the Professional Standards Officer and examined against the HA's Code of Ethics and Practice. If a complaint is upheld then remedial action is taken, and from August 2010 the details are published here for an appropriate period of time. If you are considering consulting a member of the HA you can check here to see whether there have been any recent complaints upheld against them.
HOW TO COMPLAIN
To make a complaint against a member of the HA please contact the Head Office who will send you a copy of the HA's Complaints Procedure documentation. Please note that only written complaints can be considered, and that the HA's remit is to ensure compliance with the published Codes of Ethics and Practice.
COMPLAINTS AND ADJUDICATIONS
Therapist's name : Angela Lattimore
Town of practice : Cambridge
Date of Complaint : July 2009
Complaint Type: Member of Public
Adjudication :
Complaint upheld. Angela Lattimore was considered to have contravened the following sections of the HA's Code of Ethics and practice :- 1, 4, 6, 7, 8 and 14. She was offered the options of either submitting to remedial supervision or of having her membership of the HA terminated. She chose to resign from the HA and her name was removed from the HA's public register of Hypnotherapists.
Therapist's Name: Stephen Monk
Town of Practice: Westcliff on Sea, Essex
Date of Complaint: April 2010
Complaint type: Member of Public
Adjudication:
The complaint against Mr Monk was not upheld. Mr Monk was however considered to have failed to fully comply with the following sections of the HA's Code of Ethics and Practice :- 1,7,13 Mr Monk agreed to undergo remedial supervision for an initial period of 12 months at which time the matter will be reviewed.
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